Skip to main content
All CollectionsSecurity
How to delete your Busha account(& how to stop account deletion request)
How to delete your Busha account(& how to stop account deletion request)
Busha Support avatar
Written by Busha Support
Updated over a year ago

This article details how to delete your Busha account and also how to stop the deletion request.

  • To delete your Busha account, from the dashboard click on Profile, then click on Account, then select “Delete account”

  • You will be redirected to a page where a warning appears, kindly read through the message, and if you would like to continue with the account deletion, check the boxes to acknowledge this action and click on “Delete Account”

  • Another page appears where you will select your reason for account deletion, please select your reason(s) and click on “Delete account”

  • Enter the verification code sent to your email and the code from your two-factor authenticator app and click on “Delete”

  • You will receive a pop-up notification that your account deletion request has been submitted and a message on the screen that your account will be deleted in 5 days.

  • If within the 5-day period, you reconsider your request and decide to keep your account, click on “Stop account deletion” A page appears where you will check a box to confirm that you wish to revoke the deletion request, then click on “Stop account deletion”

  • You will get a toast notification that your account deletion has been halted.

  • You will also receive an email confirming your account deletion has been stopped.

Did this answer your question?